Terms and Conditions
Definitions
In these Conditions of Sale (“the Conditions”)
“The Company” means “Floyd Automatic Tooling Ltd”.
“The Buyer” means the person, firm or company ordering or purchasing the goods from the Company.
“The Specification” means the technical description of the goods (if any) contained or referred to in any quotation or acceptance of order of the Company.
“Special Conditions” are any terms (including any specification) set out by the Company in any quotation or acceptance of order by the Company.
“The Contract” means the contract for sale and purchase of the goods made between the Company and the Buyer to which the Conditions and Special Conditions apply.
“Delivery” means when carriage is arranged by the Company by its own transport or otherwise delivery shall be deemed to take place at the moment when possession or control of goods is offered or transferred to the Buyer or its agent at a delivery address before off-loading or otherwise. When carriage is arranged by the Buyer by its own transport or otherwise delivery shall be deemed to take place when possession or control of goods is passed by the Company to the carrier.
These conditions supersede any previous conditions that may have been issued.
“The Company” means “Floyd Automatic Tooling Ltd”.
“The Buyer” means the person, firm or company ordering or purchasing the goods from the Company.
“The Specification” means the technical description of the goods (if any) contained or referred to in any quotation or acceptance of order of the Company.
“Special Conditions” are any terms (including any specification) set out by the Company in any quotation or acceptance of order by the Company.
“The Contract” means the contract for sale and purchase of the goods made between the Company and the Buyer to which the Conditions and Special Conditions apply.
“Delivery” means when carriage is arranged by the Company by its own transport or otherwise delivery shall be deemed to take place at the moment when possession or control of goods is offered or transferred to the Buyer or its agent at a delivery address before off-loading or otherwise. When carriage is arranged by the Buyer by its own transport or otherwise delivery shall be deemed to take place when possession or control of goods is passed by the Company to the carrier.
These conditions supersede any previous conditions that may have been issued.
Application
These conditions apply to all contracts for the sale of goods by the Company to any Buyer and prevail over and extinguish all terms and conditions of contract imposed or sought to be imposed by the Buyer or implied by trade, custom, practice or course of dealing in so far as such terms and conditions are inconsistent therewith or additional thereto. Purported provisions to the contrary are hereby excluded. No alteration, exclusion or waiver of any of these conditions shall be effective or binding unless made in writing by a duly authorised representative of the Company.
Notice
Any notice or communication (including without limitation invoices or other documents) may be sent by first class post or facsimile or delivered to the Company at its registered office or to the Buyer at any address which it may have used in correspondence with the Company or (if the Buyer is a company) at its registered office or may be served personally on any director or the secretary of the Buyer. A notice by first class post shall be deemed served on the next working day after posting. A notice by facsimile shall be deemed served at the time of sending.
Quotations and Orders
4.1 A quotation or estimate by the Company does not constitute an offer and may be revised or withdrawn at any time prior to the Company’s acceptance of the Buyer’s order.
4.2 The Company’s acceptance of the Buyer’s order shall be conditional upon approval of the Buyer’s credit. Where such approval has not been given, cash must accompany the order.
4.3 All quotations in respect of goods to be delivered from the stock are subject to such goods remaining or being unsold on receipt of the Buyer’s order. All quotations are valid for 30 days from the date of quotation.
4.4 Upon receipt of an order based on this quotation, please note that the ownership of the material to be delivered will only be transferred to the purchaser when he has met all that is owing to the vendor.
4.5 Due to the high number of orders we process each day it is not possible to acknowledge every order. Please ensure your order is correctly priced. Debit notes are not acceptable for price variations without prior agreement.
4.6 Goods ordered on pro-forma will not be processed until payment is received in full.
4.7 If the value of this quotation exceeds £2000 Net, a 30% deposit will be required. In this event, you will receive a pro-forma invoice for the deposit. The balance will be due in accordance to your agreed payment terms.
4.8 No order which has been accepted by the Company may be cancelled or varied by the Buyer except with the written agreement of the Company and on such terms, that the Buyer shall indemnify the Company in full against all loss (including loss of profits), costs (including costs of labour, materials ordered or used, tooling and setting of machines and all manufacturing costs), damages, charges and expenses incurred by the Company as a result of such cancellation or variation.
4.2 The Company’s acceptance of the Buyer’s order shall be conditional upon approval of the Buyer’s credit. Where such approval has not been given, cash must accompany the order.
4.3 All quotations in respect of goods to be delivered from the stock are subject to such goods remaining or being unsold on receipt of the Buyer’s order. All quotations are valid for 30 days from the date of quotation.
4.4 Upon receipt of an order based on this quotation, please note that the ownership of the material to be delivered will only be transferred to the purchaser when he has met all that is owing to the vendor.
4.5 Due to the high number of orders we process each day it is not possible to acknowledge every order. Please ensure your order is correctly priced. Debit notes are not acceptable for price variations without prior agreement.
4.6 Goods ordered on pro-forma will not be processed until payment is received in full.
4.7 If the value of this quotation exceeds £2000 Net, a 30% deposit will be required. In this event, you will receive a pro-forma invoice for the deposit. The balance will be due in accordance to your agreed payment terms.
4.8 No order which has been accepted by the Company may be cancelled or varied by the Buyer except with the written agreement of the Company and on such terms, that the Buyer shall indemnify the Company in full against all loss (including loss of profits), costs (including costs of labour, materials ordered or used, tooling and setting of machines and all manufacturing costs), damages, charges and expenses incurred by the Company as a result of such cancellation or variation.
Prices
5.1 Prices payable shall be as quoted errors and omissions excluded. The Company may at any time revise prices to consider any increase in the Company’s costs (including, but not limited to the cost of raw materials, labour, transport or other overheads, any tax due or other levy and variation in exchange rates). Unless otherwise specified VAT and any other tax or duties payable by the Customer shall be added to the price.
5.2 When the Buyer requests certification, the Company reserves the right to charge for any certificates supplied. Prices in currencies other than pounds sterling are subject to increase in price based on the exchange rate applicable at the date of payment. The Buyer shall pay or reimburse any tax, levy or charge of whatever nature imposed by the authorities in any foreign country. The company reserves the right to charge carriage at cost for requested direct deliveries for items that are not ex-stock and the buyer requests delivery sooner than the normal delivery time.
5.2 When the Buyer requests certification, the Company reserves the right to charge for any certificates supplied. Prices in currencies other than pounds sterling are subject to increase in price based on the exchange rate applicable at the date of payment. The Buyer shall pay or reimburse any tax, levy or charge of whatever nature imposed by the authorities in any foreign country. The company reserves the right to charge carriage at cost for requested direct deliveries for items that are not ex-stock and the buyer requests delivery sooner than the normal delivery time.
Deliveries
6.1 Estimated delivery dates (if any) are given in good faith but are not binding unless so confirmed in writing in the Company’s acceptance of an order and in that event time shall not in this respect be of the essence of the contract. Goods may be delivered by the Company in advance of the quoted delivery date. Where the contract provides for delivery by schedule or instalments (whether or not on specified dates) and the Buyer fails to take delivery of an instalment the Company shall not in any event be bound to make up such instalment according to any informal or binding schedules, programme or timetable.
When the Buyer is to arrange carriage, the Buyer shall procure:
- That delivery takes place as soon as possible after the Company has given notice
that a consignment is ready and in any event within four days of such notice;
- That the transport is suitable in all respects to carry the goods involved and the
Company may without liability withhold delivery if in its opinion the transport is
unsuitable in any respect.
6.2 All deliveries from stock are subject to prior sale. Please order promptly to avoid disappointment. Delivery times are quoted in working days/weeks, and exclude public, and supplier’s holidays. They are given in good faith, but we cannot be responsible for late deliveries caused by circumstances outside our control.
6.3 All export shipments are charged to the clients preferred carrier account when available. If no client account is available then we will ship the goods using our preferred carrier, adding the carriage charge to the invoice for which payment will be required in advance.
6.4 Carriage is charged per shipment.
6.5 Without prejudice to other conditions receipt or delivery note signed by or on behalf of a Buyer or by its purported agent, employee or carrier or a statement that goods have been duly delivered signed by an agent, employee or carrier of the Company shall be conclusive proof that goods have been duly delivered and as to the date and time of delivery. Unloading the Buyer shall provide all necessary labour, access assistance and facilities at the delivery address for unloading goods.
When the Buyer is to arrange carriage, the Buyer shall procure:
- That delivery takes place as soon as possible after the Company has given notice
that a consignment is ready and in any event within four days of such notice;
- That the transport is suitable in all respects to carry the goods involved and the
Company may without liability withhold delivery if in its opinion the transport is
unsuitable in any respect.
6.2 All deliveries from stock are subject to prior sale. Please order promptly to avoid disappointment. Delivery times are quoted in working days/weeks, and exclude public, and supplier’s holidays. They are given in good faith, but we cannot be responsible for late deliveries caused by circumstances outside our control.
6.3 All export shipments are charged to the clients preferred carrier account when available. If no client account is available then we will ship the goods using our preferred carrier, adding the carriage charge to the invoice for which payment will be required in advance.
6.4 Carriage is charged per shipment.
6.5 Without prejudice to other conditions receipt or delivery note signed by or on behalf of a Buyer or by its purported agent, employee or carrier or a statement that goods have been duly delivered signed by an agent, employee or carrier of the Company shall be conclusive proof that goods have been duly delivered and as to the date and time of delivery. Unloading the Buyer shall provide all necessary labour, access assistance and facilities at the delivery address for unloading goods.
Quantities and Instalments
The Company reserves the right to manufacture and deliver the goods in such quantities and in such instalments for delivery as will minimise production costs.
Failure to Accept Delivery
8.1 If the Buyer fails to accept or take delivery by or from the Company or if there is no representative of the Buyer at the delivery address to accept delivery or if the Buyer does not pick up goods within four days of notice as aforesaid (whichever may be the case):
- The Company at its own initiative (and without prejudice to any rights against the
Buyer) or at the request of the Buyer may store goods at the risk of the Buyer and
the Buyer shall pay upon demand the reasonable storage costs of the Company and
all other expenses involved including insurance (at the Company’s option), costs of
re-delivery, loading and unloading and goods may be re-invoiced at the rates ruling at
the date of actual despatch;
- The Company may deliver by itself or by its agent at the cost of the Buyer any
goods which the Buyer has failed to collect within four days of notice as aforesaid;
- The Company may sell goods at the best price readily obtainable and (after
deducting all reasonable storage and selling expenses) account to the Buyer for the
excess over the contract price or charge the Buyer for any shortfall below the
contract price;
- The Company or its appointed carrier or agent may deposit goods at or near the
address which shall constitute due delivery.
8.2 Risk in the goods shall pass to the Buyer on delivery.
8.3 The Buyer shall insure goods against loss or damage in their full invoice price in the joint names of the Company and the Buyers from delivery until payment in full has been made.
- The Company at its own initiative (and without prejudice to any rights against the
Buyer) or at the request of the Buyer may store goods at the risk of the Buyer and
the Buyer shall pay upon demand the reasonable storage costs of the Company and
all other expenses involved including insurance (at the Company’s option), costs of
re-delivery, loading and unloading and goods may be re-invoiced at the rates ruling at
the date of actual despatch;
- The Company may deliver by itself or by its agent at the cost of the Buyer any
goods which the Buyer has failed to collect within four days of notice as aforesaid;
- The Company may sell goods at the best price readily obtainable and (after
deducting all reasonable storage and selling expenses) account to the Buyer for the
excess over the contract price or charge the Buyer for any shortfall below the
contract price;
- The Company or its appointed carrier or agent may deposit goods at or near the
address which shall constitute due delivery.
8.2 Risk in the goods shall pass to the Buyer on delivery.
8.3 The Buyer shall insure goods against loss or damage in their full invoice price in the joint names of the Company and the Buyers from delivery until payment in full has been made.
Packing
Goods will be packed without additional charge at the discretion of the Company in a suitable manner. A charge in respect of any returnable cases/pallets will be invoiced unless returned undamaged to the Company carriage paid within one month of delivery of the goods to the Buyer.
Customer Returns
The Buyer is legally bound to purchase the goods comprised in the contract and return of goods will not be accepted without prior written consent of (an officer of) the Company. In no event, will returns or cancellation be accepted on goods made to Buyer’s order.
10.1 The Buyer will be responsible for the packing and carriage of any goods returned for any reason (in the original packaging and complete with all accessories manuals etc.). Goods returned will remain at the risk of the Buyer until certified as safely received by the Company. The Company may in any event refuse to accept back any goods which have deteriorated or been damaged during return or which are incomplete.
10.2 Any advice or recommendation given by the Company or its employees or agents to the customer or its employees or agents as to the storage, application or use of goods is followed or acted upon entirely at the Buyer’s own risk and accordingly the Company shall not be liable for any such advice or recommendation.
10.3 Made to order items are Non-Returnable and Non-Refundable. Please ensure that the details are correct prior to placing your order.
10.4 A re-stocking and handling charge of 20% is applicable on stock returns.
The Buyer acknowledges that:
10.5 No statement or representation (save as may have been made by the Company in writing) which may have been made to the Buyer or anyone concerned on the Buyer’s behalf by or on behalf of the Company induced the Buyer to enter into the contract.
10.6 Any such statement or representation as aforesaid does not form part of the contract.
10.7 Any liability of the Company and any remedy of the Buyer at law or in equity in respect of any such statement or representation as aforesaid is hereby excluded save in so far as liability in respect of any particular statement or representation may not be excluded pursuant to law.
10.8 Subject and without prejudice to the Conditions the Company shall be under no liability to the Buyer in respect of any claim made by any third party against the Buyer for breach of intellectual property rights; unless the Buyer notifies the Company forthwith of any claim or threatened claim or any circumstances which might give rise to a claim together with full details.
- If the Buyer makes any admission without the Company’s written consent;
- Unless the Buyer permits the Company to have the conduct of any proceedings
subject to reasonable security for costs;
- Unless the Buyer keeps the Company fully informed at all times as to any matters
arising.
10.1 The Buyer will be responsible for the packing and carriage of any goods returned for any reason (in the original packaging and complete with all accessories manuals etc.). Goods returned will remain at the risk of the Buyer until certified as safely received by the Company. The Company may in any event refuse to accept back any goods which have deteriorated or been damaged during return or which are incomplete.
10.2 Any advice or recommendation given by the Company or its employees or agents to the customer or its employees or agents as to the storage, application or use of goods is followed or acted upon entirely at the Buyer’s own risk and accordingly the Company shall not be liable for any such advice or recommendation.
10.3 Made to order items are Non-Returnable and Non-Refundable. Please ensure that the details are correct prior to placing your order.
10.4 A re-stocking and handling charge of 20% is applicable on stock returns.
The Buyer acknowledges that:
10.5 No statement or representation (save as may have been made by the Company in writing) which may have been made to the Buyer or anyone concerned on the Buyer’s behalf by or on behalf of the Company induced the Buyer to enter into the contract.
10.6 Any such statement or representation as aforesaid does not form part of the contract.
10.7 Any liability of the Company and any remedy of the Buyer at law or in equity in respect of any such statement or representation as aforesaid is hereby excluded save in so far as liability in respect of any particular statement or representation may not be excluded pursuant to law.
10.8 Subject and without prejudice to the Conditions the Company shall be under no liability to the Buyer in respect of any claim made by any third party against the Buyer for breach of intellectual property rights; unless the Buyer notifies the Company forthwith of any claim or threatened claim or any circumstances which might give rise to a claim together with full details.
- If the Buyer makes any admission without the Company’s written consent;
- Unless the Buyer permits the Company to have the conduct of any proceedings
subject to reasonable security for costs;
- Unless the Buyer keeps the Company fully informed at all times as to any matters
arising.
Payment Terms
Credit Accounts:
Payment of invoices shall be made in full without deduction or set off within one calendar month from the end of the month in which the goods are invoiced unless otherwise agreed in writing upon acceptance of order.
11.1 Any extension of credit to the Buyer maybe withdrawn or altered at any time.
11.2 Interest shall be payable on overdue accounts at an annual rate of 4% above (Barclays Bank PLC) base rate to run from the due date of payment thereof until receipt by the Company of the full amount whether or not after judgement.
11.3 Payment shall not be deemed to have been made until payment in cash or cleared funds has been received by the Company.
11.4 Terms are strictly 30 days Net monthly unless subject to any agreed variation.
Cash Accounts:
Payment of goods must be made in full prior to despatch.
11.5 All exported goods require payment with order.
11.6 In the event that the goods are made to special or custom order, full payment will be required prior to production/manufacture. Payment by Corporate/Business Credit or Debit cards, will be subject a card fee of 2.35%. Personal payment cards are exempt from card fees. Payment by BACS, money transfer or cheque will require funds to clear before goods can be despatched.
11.7 The Company may appropriate any payment made by the Buyer (on any account) to any goods under the contract or any other contract as the Company may think fit (not withstanding any purported appropriation by the Buyer).
11.8 The Company may exercise a lien on any property of the Buyer in the possession of the Company for any indebtedness by the Buyer to the Company. Where the Buyer is overdue with any payment owed to the Company, or shall have failed to take delivery of goods, or makes default in or commits any breach of its other obligations to the Company hereunder or any other contract between the Company and the Buyer, or commits an act of bankruptcy, enters into a deed of arrangement or compounds with his creditors or a receiving order is made against him, or passes a resolution or has an order made for its winding up or has a receiver appointed over, upon or for its assets or when execution or distress is levied upon its assets or if the Buyer under the national law of its own country suffers the equivalent of any of them, or ceases or threatens to cease trade and then if the Company shall reasonably doubt the solvency of the Buyer the Company reserves the right to stop manufacture and delivery under any contract made between the Buyer and the Company and manufacture and future deliveries made under this and any other contract will only be recommenced upon payment by the Buyer in full of all outstanding accounts due.
11.9 If the Company exercises its right to cease manufacture and deliver, any goods to be delivered to a Buyer following default shall be paid for on pro-forma invoice before or at the time of dispatch of the goods and payment will become due on receipt of such pro forma invoice. In no circumstances, shall the Company be liable for loss of any nature suffered by a Buyer as a result of the application of this Condition nor shall it be a reason for the cancellation of this or any other contract which shall at the Company’s option remain in full force and effect, to determine the rights of the Buyer under Condition 12 hereof, by notice in writing to the Buyer to determine the contract.
Payment of invoices shall be made in full without deduction or set off within one calendar month from the end of the month in which the goods are invoiced unless otherwise agreed in writing upon acceptance of order.
11.1 Any extension of credit to the Buyer maybe withdrawn or altered at any time.
11.2 Interest shall be payable on overdue accounts at an annual rate of 4% above (Barclays Bank PLC) base rate to run from the due date of payment thereof until receipt by the Company of the full amount whether or not after judgement.
11.3 Payment shall not be deemed to have been made until payment in cash or cleared funds has been received by the Company.
11.4 Terms are strictly 30 days Net monthly unless subject to any agreed variation.
Cash Accounts:
Payment of goods must be made in full prior to despatch.
11.5 All exported goods require payment with order.
11.6 In the event that the goods are made to special or custom order, full payment will be required prior to production/manufacture. Payment by Corporate/Business Credit or Debit cards, will be subject a card fee of 2.35%. Personal payment cards are exempt from card fees. Payment by BACS, money transfer or cheque will require funds to clear before goods can be despatched.
11.7 The Company may appropriate any payment made by the Buyer (on any account) to any goods under the contract or any other contract as the Company may think fit (not withstanding any purported appropriation by the Buyer).
11.8 The Company may exercise a lien on any property of the Buyer in the possession of the Company for any indebtedness by the Buyer to the Company. Where the Buyer is overdue with any payment owed to the Company, or shall have failed to take delivery of goods, or makes default in or commits any breach of its other obligations to the Company hereunder or any other contract between the Company and the Buyer, or commits an act of bankruptcy, enters into a deed of arrangement or compounds with his creditors or a receiving order is made against him, or passes a resolution or has an order made for its winding up or has a receiver appointed over, upon or for its assets or when execution or distress is levied upon its assets or if the Buyer under the national law of its own country suffers the equivalent of any of them, or ceases or threatens to cease trade and then if the Company shall reasonably doubt the solvency of the Buyer the Company reserves the right to stop manufacture and delivery under any contract made between the Buyer and the Company and manufacture and future deliveries made under this and any other contract will only be recommenced upon payment by the Buyer in full of all outstanding accounts due.
11.9 If the Company exercises its right to cease manufacture and deliver, any goods to be delivered to a Buyer following default shall be paid for on pro-forma invoice before or at the time of dispatch of the goods and payment will become due on receipt of such pro forma invoice. In no circumstances, shall the Company be liable for loss of any nature suffered by a Buyer as a result of the application of this Condition nor shall it be a reason for the cancellation of this or any other contract which shall at the Company’s option remain in full force and effect, to determine the rights of the Buyer under Condition 12 hereof, by notice in writing to the Buyer to determine the contract.
Title Reservation
12.1 Notwithstanding delivery, the goods shall remain the absolute property of the Company (which reserves the right to dispose of them) until the Company has received the full price for the goods and the full price for any other goods for which payment is due from the Customer. Until property in the goods passes to the Buyer the relationship between the Company and the Buyer shall be that of bailor and bailee and the Buyer shall store the goods separately, fully protected and insured and in such a way that they are readily identifiable as the property of the Company.
If before the property in the goods passes to the Buyer:
- The goods are altered or other goods become attached to the goods or if any part of
the goods is replaced such other goods or replacement parts shall accede to and
form part of the goods and such attachment and placement shall not affect the
Company’s title as absolute owner of the goods.
- The goods are sold by the Buyer, such sale or sales shall be deemed to be on behalf
of the Company, but without imposing any liability on the Company to the
sub-purchaser and the Buyer shall hold such part of the proceeds of sale or rights
arising there from against the sub-purchaser as represents the sum due to the
Company for such goods as trustee for the Company and the Buyer shall keep such
part of the proceeds of such sale separate from its other monies and account to the
Company accordingly.
12.2 The Buyer shall forthwith upon receipt of written notice from the Company assign to the Company all rights and claims which the Buyer may have against any such sub-purchaser as aforesaid.
12.3 If payment of the price of the goods or any part of it is overdue or if it appears to the Company that the Buyer is or may be insolvent, the Company may require the Buyer to deliver up the goods to the Company and, if the Buyer fails to do so forthwith, the Buyer shall permit the Company to recover and resell the goods and by its servants or agents enter upon the Buyer’s premises (or such other premises where the goods are stored or situated) for that purpose.
12.4 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of the Company but if the Buyer does so or purports to do so, all monies owing by the Buyer to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.
If before the property in the goods passes to the Buyer:
- The goods are altered or other goods become attached to the goods or if any part of
the goods is replaced such other goods or replacement parts shall accede to and
form part of the goods and such attachment and placement shall not affect the
Company’s title as absolute owner of the goods.
- The goods are sold by the Buyer, such sale or sales shall be deemed to be on behalf
of the Company, but without imposing any liability on the Company to the
sub-purchaser and the Buyer shall hold such part of the proceeds of sale or rights
arising there from against the sub-purchaser as represents the sum due to the
Company for such goods as trustee for the Company and the Buyer shall keep such
part of the proceeds of such sale separate from its other monies and account to the
Company accordingly.
12.2 The Buyer shall forthwith upon receipt of written notice from the Company assign to the Company all rights and claims which the Buyer may have against any such sub-purchaser as aforesaid.
12.3 If payment of the price of the goods or any part of it is overdue or if it appears to the Company that the Buyer is or may be insolvent, the Company may require the Buyer to deliver up the goods to the Company and, if the Buyer fails to do so forthwith, the Buyer shall permit the Company to recover and resell the goods and by its servants or agents enter upon the Buyer’s premises (or such other premises where the goods are stored or situated) for that purpose.
12.4 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of the Company but if the Buyer does so or purports to do so, all monies owing by the Buyer to the Company shall (without prejudice to any other right or remedy of the Company) forthwith become due and payable.
Indemnity and Intellectual Property
The Buyer hereby warrants that any designs, drawings specification or other information or any models, specimens or other articles provided to the Company are his own unencumbered property and will indemnify the Company against all and any costs, expenses, damages or penalties incurred by the Company as a result of, or in connection with, any infringement or alleged infringement of any patent or design or any other right whether or not of the same nature as the foregoing to which any third party may be entitled arising out of the use of any drawings, designs, specification, models or specimens or other information or articles furnished by or instructions given by the Customer.
Force Majeure
The Company shall not be liable to the Buyer or be deemed to be in breach of the contract by reason of any delay in delivery or any delay in performing or any failure to perform any of the Company’s obligations if the delay or failure arises directly or indirectly to any cause beyond the Company’s reasonable control.
Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company’s reasonable control:
- act of God, explosion, flood, storm, fire, or accident;
- war or threat of war, sabotage, insurrection, civil disturbance or requisition;
- acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the
part of any governmental, parliamentary or local authority;
- import or export regulations or embargoes; strikes, lockouts or other industrial
actions or trade disputes (whether involving employees of the Company or a third
party);
- difficulty or increased expense in obtaining materials, labour, transport, fuel, parts or
machinery;
- power failure or breakdown in machinery.
Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company’s reasonable control:
- act of God, explosion, flood, storm, fire, or accident;
- war or threat of war, sabotage, insurrection, civil disturbance or requisition;
- acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the
part of any governmental, parliamentary or local authority;
- import or export regulations or embargoes; strikes, lockouts or other industrial
actions or trade disputes (whether involving employees of the Company or a third
party);
- difficulty or increased expense in obtaining materials, labour, transport, fuel, parts or
machinery;
- power failure or breakdown in machinery.
Liability and Warranty
The Company shall not be liable to the Buyer:
15.1 For shortages in quantity delivered unless the Buyer notifies the Company of any claim for short delivery within 7 days of receipt of the goods.
15.2 For damage to or loss of the goods or any part thereof in transit (where the goods are carried by the Company’s own transport or by a carrier on behalf of the Company) unless the Buyer shall notify the Company of any such claim within 7 days of receipt of the goods or receipt of the Company’s advice of consignment whichever shall be the earlier.
15.3 For defects in the goods caused by any act, neglect or default of the Customer or of any third party.
15.4 For other defects in the goods unless notified to the Company within one month of receipt of the goods by the Customer or where the defect would not be apparent on reasonable inspection within 6 months of delivery.
15.5 If the goods are to be manufactured or any processes to be applied to the goods by the Company in accordance with specifications submitted by the Buyer, the Buyer shall indemnify the Company against all losses, damages, costs and expenses awarded against or incurred by the Company in connection with or paid or agreed to be paid by the Company in settlement of any claim for infringement of any patent, copyright, design, trademark, or other industrial intellectual property rights of any other person which results from the Company’s use of the Buyer’s specification.
15.6 The Company may at its option make good any shortage or non-delivery and/or as appropriate replace or repair any goods found to be damaged or defective and shall be under no further liability to the Buyer. If requested by the Company, the Buyer at the Buyer’s risk will return to the Company carriage paid goods the subject of complaint. The Company will be under no obligation whatsoever in respect of goods which have deteriorated or been damaged during return transit.
15.7 The Company’s aggregate liability to the Customer whether for negligence breach of contract misrepresentation or otherwise shall in no circumstances exceed the cost of the defective, damaged or undelivered goods determined by net price invoiced to the Customer.
15.8 The Company’s prices are determined on the basis of the limits of liability set out in the Conditions. The Buyer may by written notice to the Company request the Company to agree a higher limit of liability provided insurance cover can be obtained therefore. Any higher limits must be agreed by the Company in writing signed by an officer of the Company.
15.9 If the Company shall effect insurance up to such limit, the Buyer shall pay upon demand the amount of any and all premiums. The Buyer shall disclose such information as the insurers shall require and in no case shall the Buyer be entitled to recover from the Company more than the amount received from the insurers.
15.10 Subject to the foregoing and so far as and to the fullest extent permitted by law all conditions, warranties and representations expressed or implied by statute, common law or otherwise in relation to the goods are hereby excluded and the Company shall be under no liability to the Buyer for any loss, damage or injury direct or indirect resulting from defective material faulty workmanship or otherwise howsoever arising and whether or not caused by the negligence of the Company, its employees or agents save that the Company shall accept liability for death or personal injury caused by the negligence of the Company.
15.11 It shall be the responsibility of the Buyer to ensure that the goods shall be suitable for the particular application and for use under the particular conditions for which they are purchased. Suitability may be dependent upon operating and other conditions over which the Company has no control.
In no event will the Company be liable:
- In respect of goods which are given unfair or improper usage or which are used for
any purpose other than that for which supplied or in abnormal working conditions.
- In respect of goods which have been damaged or altered or repaired in any manner
after delivery.
- For fair wear and tear.
- If the Buyer has failed to follow instructions and recommendations for use,
maintenance or otherwise.
- In respect of any defect in goods arising from any documents or tooling supplied or
instructions given by the Buyer.
- In respect of any goods not manufactured by the Company but the Company at the
request and cost of the Buyer shall use its reasonable endeavours to pass to the
Buyer the benefit of any warranty or guarantee given by the manufacturer.
- In respect of goods which have been used after discovery of defect.
15.1 For shortages in quantity delivered unless the Buyer notifies the Company of any claim for short delivery within 7 days of receipt of the goods.
15.2 For damage to or loss of the goods or any part thereof in transit (where the goods are carried by the Company’s own transport or by a carrier on behalf of the Company) unless the Buyer shall notify the Company of any such claim within 7 days of receipt of the goods or receipt of the Company’s advice of consignment whichever shall be the earlier.
15.3 For defects in the goods caused by any act, neglect or default of the Customer or of any third party.
15.4 For other defects in the goods unless notified to the Company within one month of receipt of the goods by the Customer or where the defect would not be apparent on reasonable inspection within 6 months of delivery.
15.5 If the goods are to be manufactured or any processes to be applied to the goods by the Company in accordance with specifications submitted by the Buyer, the Buyer shall indemnify the Company against all losses, damages, costs and expenses awarded against or incurred by the Company in connection with or paid or agreed to be paid by the Company in settlement of any claim for infringement of any patent, copyright, design, trademark, or other industrial intellectual property rights of any other person which results from the Company’s use of the Buyer’s specification.
15.6 The Company may at its option make good any shortage or non-delivery and/or as appropriate replace or repair any goods found to be damaged or defective and shall be under no further liability to the Buyer. If requested by the Company, the Buyer at the Buyer’s risk will return to the Company carriage paid goods the subject of complaint. The Company will be under no obligation whatsoever in respect of goods which have deteriorated or been damaged during return transit.
15.7 The Company’s aggregate liability to the Customer whether for negligence breach of contract misrepresentation or otherwise shall in no circumstances exceed the cost of the defective, damaged or undelivered goods determined by net price invoiced to the Customer.
15.8 The Company’s prices are determined on the basis of the limits of liability set out in the Conditions. The Buyer may by written notice to the Company request the Company to agree a higher limit of liability provided insurance cover can be obtained therefore. Any higher limits must be agreed by the Company in writing signed by an officer of the Company.
15.9 If the Company shall effect insurance up to such limit, the Buyer shall pay upon demand the amount of any and all premiums. The Buyer shall disclose such information as the insurers shall require and in no case shall the Buyer be entitled to recover from the Company more than the amount received from the insurers.
15.10 Subject to the foregoing and so far as and to the fullest extent permitted by law all conditions, warranties and representations expressed or implied by statute, common law or otherwise in relation to the goods are hereby excluded and the Company shall be under no liability to the Buyer for any loss, damage or injury direct or indirect resulting from defective material faulty workmanship or otherwise howsoever arising and whether or not caused by the negligence of the Company, its employees or agents save that the Company shall accept liability for death or personal injury caused by the negligence of the Company.
15.11 It shall be the responsibility of the Buyer to ensure that the goods shall be suitable for the particular application and for use under the particular conditions for which they are purchased. Suitability may be dependent upon operating and other conditions over which the Company has no control.
In no event will the Company be liable:
- In respect of goods which are given unfair or improper usage or which are used for
any purpose other than that for which supplied or in abnormal working conditions.
- In respect of goods which have been damaged or altered or repaired in any manner
after delivery.
- For fair wear and tear.
- If the Buyer has failed to follow instructions and recommendations for use,
maintenance or otherwise.
- In respect of any defect in goods arising from any documents or tooling supplied or
instructions given by the Buyer.
- In respect of any goods not manufactured by the Company but the Company at the
request and cost of the Buyer shall use its reasonable endeavours to pass to the
Buyer the benefit of any warranty or guarantee given by the manufacturer.
- In respect of goods which have been used after discovery of defect.
Assignment
The Contract is personal to the Buyer who or which shall have no right to assign or delegate all or any of its rights and obligations hereunder.
Severance
The conditions are considered and acknowledged by the Buyer to be reasonable in the circumstances and the acceptable practices of the Industry. Any avoidance or restriction or limitation upon them or their effect by law shall be limited to the condition or the part of the condition and the issue to which it specifically relates and applies and no further. If any condition or part of a condition or limitation of liability is found to be invalid and would be valid if it or some part thereof were deleted or modified as amended it shall at the option of the Company take effect with such deletion, modification or amendment as may be necessary to make it valid and effective. If the Company at its discretion decides that the effect of any such avoidance restriction or limitation is to defeat the original intention of the parties, the Company may without liability cancel the contract.
Waiver
Failure on the part of the Company to exercise or enforce any right conferred by the Contract shall not be deemed to be a waiver of any such right to operate so as to bar the exercise or enforcement thereof or any other right on any later occasion.
Sub-Contracting of Work
The Company reserves the right to sub-contract the whole or any part of the fulfilment of the order at its absolute discretion.
Jurisdiction
The contract between the Company and the Buyer shall be deemed to have been made in England and shall be governed in all aspects by English law. The Buyer shall submit to the jurisdiction of the English courts provided that the Company at its option may bring any legal proceedings against the Buyer in the courts of any other country.
Arbitration
Any dispute at the option of the Company in its sole discretion may be referred to an arbitrator or expert to be appointed by the British Turned Parts Manufacturers Association and his award including any direction as to payment of fees and costs in the arbitration or award shall be binding.
Anti-Modern Slavery Statement
Introduction
The UK Modern Slavery Act 2015 (the “Act”) requires businesses to state the actions they have taken during the financial year to ensure modern slavery is not occurring in its operations and supply chains.
Pursuant to section 54(1) of the Act, this statement refers to the financial year ending 30 September 2025 and sets out the steps taken by the MRO Plus Solutions Group Limited and its UK subsidiaries and affiliated companies to prevent modern slavery and human trafficking within its organisation1.
Our Commitment
We are the leading supplier of process instrumentation, valves, calibration and pipeline products (including certified bolting and fasteners) and metal cutting tools. We have been creating solutions that only ever use certified and compliant products from reliable, trusted and renowned brands. Our engineers supply our customers with custom set solutions comprising the latest technologies, products and services – all developed with certainty, efficiency and safety at their core.
As a business, we are fully committed to ensuring that there is no modern slavery or human trafficking in our any part of our business, including our supply chain. MRO Plus Solutions Group Limited is vehemently opposed to the use of slavery in all forms; cruel, inhumane or degrading punishments; and any attempt to control or reduce freedom of thought, conscience and religion.
We ensure that all our employees, agents and contractors are entitled to their human rights as set out in the Universal Declaration of Human Rights, the Human Rights Act 1998 and the Modern Slavery Act 2015. We will not enter into any business arrangement with any person, company or organisation which fails to uphold the human rights of its workers or who breach the human rights of those affected by the organisation’s activities.
Our anti-modern slavery policy reinforces this commitment, requiring integrity and transparency in all business relationships and establishing systems and controls to ensure, to the fullest extent practicable, that our suppliers uphold these same standards.
Business Structure
MRO Plus Solutions Group Limited is the holding company for the group of trading subsidiaries of M J Wilson Group Limited, Helix Tool Company Limited, Nsert (UK) Limited and Floyd Automatic Tooling Limited. The group is 100% owned by Zinc Group Topco Limited.
MRO Plus Solutions Group Limited Operations and Supply Chains
Working with the world’s leading pipeline, instrumentation and cutting tool suppliers, our supply chain includes a network of trusted brands which enables us to select, specify and provide solutions using the very latest products and technologies. It also allows us close oversight of our supply chain and the ways in which their businesses are managed.
This statement has been prepared on a Group basis but specifically covers the following entities within the Group: MRO Plus Solutions Group Limited, M J Wilson Group Limited, Helix Tool Company Limited, Nsert (UK) Limited and Floyd Automatic Tooling Limited
We operate a strict zero-tolerance policy towards slavery and human trafficking. To ensure that our values are upheld throughout the supply chain, we expect all suppliers and contractors to conduct business ethically and responsibly, consistent with the MRO Plus Solution Group Limited’s standards.
We expect our suppliers to:
• refrain from using slave labour, illegal child labour or forced or compulsory labour, i.e. any work or service that a worker performs involuntarily, under threat or penalty.
• ensure that all terms of employment are voluntary.
• comply with all local and applicable laws concerning minimum age requirements, wages, working hours, overtime, and benefits and provide compensation that meets or exceeds the legally required minimum and will comply with overtime pay requirements.
• avoid any practice of slavery, servitude, forced labour, compulsory labour and/or human trafficking outside the UK which would constitute an offence if that conduct took place within the UK.
• periodically certify their compliance with these expectations and that the product/services they supply comply with the laws regarding human trafficking and slavery of the country or countries in which they are doing business.
Proactive steps to prevent modern slavery
We are committed to respecting and promoting human rights throughout our business and supply chains. We actively work to ensure our operations remain free from forced labour or human trafficking and have implemented robust policies to combat modern slavery in all its forms. Through collaboration with our partners, we promote responsible sourcing practices and continually review our processes to ensure transparency and compliance with the Act.
Beginning with our internal operations and service providers and then increasing the visibility we have of our supply chains; we work to identify actual or potential risks of modern slavery and help ensure remediation where cases are identified.
Our Board and senior management regularly assess potential risk areas within our operations and supply chains to mitigate modern slavery risks and to ensure that whistleblowers are protected. We remain committed to transparency and accountability in how we operate, ensuring all relationships align with our responsibilities under the Act.
These steps can be summarised into three areas: policies and procedures, risk assessment and due diligence.
Policies and Procedures
The Group currently has in place policies and procedures on key matters such as anti-bribery and corruption, health and safety, whistleblowing and importantly, anti-modern slavery.
These policies are periodically reviewed to ensure they meet the highest standards, reflect current legislation, and maintain consistency across the Group. They provide a clear framework for how we operate — ethically, transparently, and with respect for others.
Our anti-modern slavery policy, in particular, demonstrates our commitment to ethical conduct and integrity in all relationships. It establishes effective systems and controls to encourage a “speak up” culture and minimise the risk of modern slavery within our operations and supply chains.
Training of employees in the key areas such as modern slavery, bribery and ethics and business conduct remains a priority for the Group and so is the ability for employees to have ready access to other educational and awareness materials. This is particularly the case for those individuals involved in the appointment of key suppliers.
Risk Assessment
We assess and monitor potential human rights risks by evaluating our suppliers’ origins and their approach to modern slavery prevention. We maintain open communication with suppliers and our workforce to stay informed of emerging risks, to continually strengthen compliance and to maintain strong relationships with our labour force.
Whilst regularly encouraging legal compliance, adherence to policies and procedures and recruitment and reward practices, we are considering ways in which we can, amongst other things, identify and eliminate forced or compulsory labour in our workforce. The Board meets regularly to consider the key risks to the whole group, and this includes monitoring modern slavery risk. Any concerns or risks regarding modern slavery would be discussed and dealt with the utmost priority. Where necessary, measures are discussed and implemented to eradicate any such risks to the extent possible.
Due Diligence and future steps to prevent modern slavery in our supply chains
We recognise that modern slavery risks are dynamic and can evolve rapidly.
In addition to our usual “know your customer” checks, we intend to further ensure the robustness of our supplier onboarding processes and/or when reviewing our existing key suppliers by:
• providing our suppliers with copies of our anti-modern slavery policy during onboarding;
• introducing a procurement policy covering supplier due diligence and selection, and a supplier code of conduct.
• requesting and reviewing evidence of suppliers’ modern slavery policies and their commitment to managing related risks.
• using https://www.modernslaveryregistry.org, where suppliers can be checked for their labour standards, compliance in general, and modern slavery and human trafficking in particular; and
• engaging only approved recruitment agencies or accredited umbrella companies for temporary labour needs.
We will continue to foster transparent partnerships with our suppliers and encourage them to assess and improve their own practices under the Act. Where appropriate, we will look at streamlining the number of suppliers across the Group to mitigate any risk associated with having multiple suppliers and to engender greater partnerships so as to align our values more closely.
We will continue to monitor the modern slavery risk by way of policy, risk assessment, training and due diligence and will seek to measure the effectiveness of steps taken to minimise such risk on a regular basis through management audits and communications with our supply chains.
We remain dedicated to maintaining an open and transparent culture where all employees, at every level, feel empowered to raise concerns about modern slavery, human trafficking, or other ethical issues — knowing these will be treated seriously, confidentially, and without fear of retaliation.
This statement was approved by the board of MRO Plus Solutions Group Limited.
The UK Modern Slavery Act 2015 (the “Act”) requires businesses to state the actions they have taken during the financial year to ensure modern slavery is not occurring in its operations and supply chains.
Pursuant to section 54(1) of the Act, this statement refers to the financial year ending 30 September 2025 and sets out the steps taken by the MRO Plus Solutions Group Limited and its UK subsidiaries and affiliated companies to prevent modern slavery and human trafficking within its organisation1.
Our Commitment
We are the leading supplier of process instrumentation, valves, calibration and pipeline products (including certified bolting and fasteners) and metal cutting tools. We have been creating solutions that only ever use certified and compliant products from reliable, trusted and renowned brands. Our engineers supply our customers with custom set solutions comprising the latest technologies, products and services – all developed with certainty, efficiency and safety at their core.
As a business, we are fully committed to ensuring that there is no modern slavery or human trafficking in our any part of our business, including our supply chain. MRO Plus Solutions Group Limited is vehemently opposed to the use of slavery in all forms; cruel, inhumane or degrading punishments; and any attempt to control or reduce freedom of thought, conscience and religion.
We ensure that all our employees, agents and contractors are entitled to their human rights as set out in the Universal Declaration of Human Rights, the Human Rights Act 1998 and the Modern Slavery Act 2015. We will not enter into any business arrangement with any person, company or organisation which fails to uphold the human rights of its workers or who breach the human rights of those affected by the organisation’s activities.
Our anti-modern slavery policy reinforces this commitment, requiring integrity and transparency in all business relationships and establishing systems and controls to ensure, to the fullest extent practicable, that our suppliers uphold these same standards.
Business Structure
MRO Plus Solutions Group Limited is the holding company for the group of trading subsidiaries of M J Wilson Group Limited, Helix Tool Company Limited, Nsert (UK) Limited and Floyd Automatic Tooling Limited. The group is 100% owned by Zinc Group Topco Limited.
MRO Plus Solutions Group Limited Operations and Supply Chains
Working with the world’s leading pipeline, instrumentation and cutting tool suppliers, our supply chain includes a network of trusted brands which enables us to select, specify and provide solutions using the very latest products and technologies. It also allows us close oversight of our supply chain and the ways in which their businesses are managed.
This statement has been prepared on a Group basis but specifically covers the following entities within the Group: MRO Plus Solutions Group Limited, M J Wilson Group Limited, Helix Tool Company Limited, Nsert (UK) Limited and Floyd Automatic Tooling Limited
We operate a strict zero-tolerance policy towards slavery and human trafficking. To ensure that our values are upheld throughout the supply chain, we expect all suppliers and contractors to conduct business ethically and responsibly, consistent with the MRO Plus Solution Group Limited’s standards.
We expect our suppliers to:
• refrain from using slave labour, illegal child labour or forced or compulsory labour, i.e. any work or service that a worker performs involuntarily, under threat or penalty.
• ensure that all terms of employment are voluntary.
• comply with all local and applicable laws concerning minimum age requirements, wages, working hours, overtime, and benefits and provide compensation that meets or exceeds the legally required minimum and will comply with overtime pay requirements.
• avoid any practice of slavery, servitude, forced labour, compulsory labour and/or human trafficking outside the UK which would constitute an offence if that conduct took place within the UK.
• periodically certify their compliance with these expectations and that the product/services they supply comply with the laws regarding human trafficking and slavery of the country or countries in which they are doing business.
Proactive steps to prevent modern slavery
We are committed to respecting and promoting human rights throughout our business and supply chains. We actively work to ensure our operations remain free from forced labour or human trafficking and have implemented robust policies to combat modern slavery in all its forms. Through collaboration with our partners, we promote responsible sourcing practices and continually review our processes to ensure transparency and compliance with the Act.
Beginning with our internal operations and service providers and then increasing the visibility we have of our supply chains; we work to identify actual or potential risks of modern slavery and help ensure remediation where cases are identified.
Our Board and senior management regularly assess potential risk areas within our operations and supply chains to mitigate modern slavery risks and to ensure that whistleblowers are protected. We remain committed to transparency and accountability in how we operate, ensuring all relationships align with our responsibilities under the Act.
These steps can be summarised into three areas: policies and procedures, risk assessment and due diligence.
Policies and Procedures
The Group currently has in place policies and procedures on key matters such as anti-bribery and corruption, health and safety, whistleblowing and importantly, anti-modern slavery.
These policies are periodically reviewed to ensure they meet the highest standards, reflect current legislation, and maintain consistency across the Group. They provide a clear framework for how we operate — ethically, transparently, and with respect for others.
Our anti-modern slavery policy, in particular, demonstrates our commitment to ethical conduct and integrity in all relationships. It establishes effective systems and controls to encourage a “speak up” culture and minimise the risk of modern slavery within our operations and supply chains.
Training of employees in the key areas such as modern slavery, bribery and ethics and business conduct remains a priority for the Group and so is the ability for employees to have ready access to other educational and awareness materials. This is particularly the case for those individuals involved in the appointment of key suppliers.
Risk Assessment
We assess and monitor potential human rights risks by evaluating our suppliers’ origins and their approach to modern slavery prevention. We maintain open communication with suppliers and our workforce to stay informed of emerging risks, to continually strengthen compliance and to maintain strong relationships with our labour force.
Whilst regularly encouraging legal compliance, adherence to policies and procedures and recruitment and reward practices, we are considering ways in which we can, amongst other things, identify and eliminate forced or compulsory labour in our workforce. The Board meets regularly to consider the key risks to the whole group, and this includes monitoring modern slavery risk. Any concerns or risks regarding modern slavery would be discussed and dealt with the utmost priority. Where necessary, measures are discussed and implemented to eradicate any such risks to the extent possible.
Due Diligence and future steps to prevent modern slavery in our supply chains
We recognise that modern slavery risks are dynamic and can evolve rapidly.
In addition to our usual “know your customer” checks, we intend to further ensure the robustness of our supplier onboarding processes and/or when reviewing our existing key suppliers by:
• providing our suppliers with copies of our anti-modern slavery policy during onboarding;
• introducing a procurement policy covering supplier due diligence and selection, and a supplier code of conduct.
• requesting and reviewing evidence of suppliers’ modern slavery policies and their commitment to managing related risks.
• using https://www.modernslaveryregistry.org, where suppliers can be checked for their labour standards, compliance in general, and modern slavery and human trafficking in particular; and
• engaging only approved recruitment agencies or accredited umbrella companies for temporary labour needs.
We will continue to foster transparent partnerships with our suppliers and encourage them to assess and improve their own practices under the Act. Where appropriate, we will look at streamlining the number of suppliers across the Group to mitigate any risk associated with having multiple suppliers and to engender greater partnerships so as to align our values more closely.
We will continue to monitor the modern slavery risk by way of policy, risk assessment, training and due diligence and will seek to measure the effectiveness of steps taken to minimise such risk on a regular basis through management audits and communications with our supply chains.
We remain dedicated to maintaining an open and transparent culture where all employees, at every level, feel empowered to raise concerns about modern slavery, human trafficking, or other ethical issues — knowing these will be treated seriously, confidentially, and without fear of retaliation.
This statement was approved by the board of MRO Plus Solutions Group Limited.
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