A privacy policy is a statement or a legal document that discloses some or all the ways we gather, use, disclose and manage customer/client data. Floyd Automatic Tooling Ltd follow the regulations set out by the Data Protection Act 2018.

Our privacy policy sets out how the lead authority 'Floyd Automatic Tooling Ltd', uses and protects any information that you give us. Floyd Automatic Tooling Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will be used in accordance with this privacy statement.
 

For us to provide you with the best possible service, we collect your information so that we can provide the necessary performance of a contract under Article 6(1)(b). For both parties this is a 'legitimate interest' under Article 6(1)(f).

Here is the type of information we collect and require:

• Full name, job title and company you work for.
• Contact information such as email address, telephone and fax.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.
• Questions, queries and feedback you leave including your email address if you contact FLOYDAUTOMATIC.CO.UK.
• Subscription preferences when you sign up to our mailing list and how you use our emails - for example whether you open them, and which links you click on.
• Your internet protocol (IP) address, and details of which version of the browser you used (all data is anonymous).
• Information on how you use our site, using cookies and page tagging techniques (all data is anonymous).

 

We collect information about you so that we can process your orders, manage your account. And if you agree, post offers, email alerts and services that we offer. We may pass on your information if we have a legal obligation to do so, or if we must enforce or apply our T&Cs and other agreements.

We will NOT send you promotional emails, marketing material or email alerts; unless you have voluntarily opted in to receiving them on our mailing list.

If you have OPTED-IN to our mailing list we may use the information you have provided (full name, email address and company), to send you email alerts and promotional material about third parties we think you may find interesting. As well as special offers and company updates which you may find relevant. You can UNSUBSCRIBE to our mailing list at any time by selecting the 'unsubscribe' link that appears in every email we send, there is also a link to UPDATE your preferences right next to it.
 

We will not pass on your personal information unless we have a legal obligation to do so, or if we must enforce or apply our T&Cs and other agreements.

We will not SELL, DISTRIBUTE or LEASE your personal information with any organisation for marketing, market research or commercial purposes and we don't pass on your details to any other website. Unless we have your permission or are required to by law.

If you have opted-in to our mailing list you have consented to allowing MailChimp to holding on to your data. You can find MailChimp's privacy policy here, please read thoroughly to make sure you're happy with their terms of use.

Third party organisations may be used, ONLY when they have a relevant impact on the performance of a contract and for legitimate reasons when satisfying your requirements. For example; if you're a customer purchasing our products we will need to provide courier(s) with your information, so that you receive your products. We may also provide card processors with any card details for the payment of your order(s).
 

We will keep your information on file indefinitely. All your information is kept on secure servers and will not be passed onto third parties without your explicit consent.
 

You may choose to restrict the collection or use of your personal information.

If you have previously agreed to us using your personal information for direct marketing purposes, you can unsubscribe to our mailing list at any time by selecting the 'unsubscribe' link that appears in every email we send, there is also a link to update your preferences right next to it.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please email us for further details. If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible. We will promptly correct any information found to be incorrect.
 

You have the right to access, rectification, erasure, restrict processing, data portability, object and to be informed. You also have the right not to be subject to automated decision-making including profiling.

If you have any queries regarding these points, please get in touch as soon as possible. We will promptly act on them in a timely matter.
 

We store your data on secure servers in the European Economic Area (EEA). 
 

Sending information over the internet is generally not completely secure, and we can't guarantee the security of the data you send while it is in transit. Any data you send is at your own risk.

However, once we receive your information we are committed to ensure that it is secure with procedures and security features. To prevent unauthorised access or disclosure we have put in place suitable physical, electronical and managerial procedures to safeguard and secure the information we collect.
 

You have the right to complain to the Information Commissioner's Office (ISO), if you think we're handling your data in the wrong way.
 

FLOYDAUTOMATIC.CO.UK contains links to other websites.

This privacy policy only applies to FLOYDAUTOMATIC.CO.UK, and doesn't cover other sites, services and transactions that we link to. These services have their own T&Cs and privacy policies. If you go to another website from this one, you should exercise caution and read the privacy policy on that website to find out what it does with your information.

You should note that we have no control over other websites. Therefore, we cannot be responsible for protection and privacy of any information which you provide whilst visiting such sites.
 

If you come to FLOYDAUTOMATIC.CO.UK from another website, we may receive information from the other website. We don't use this data. You should read the privacy policy of the website you came from to find out more about this.  
 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
  

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer(s) or any information about you, other than the data you choose to share with us.  
 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
  

You need passwords to access your stored data on our site, you will need to input your account and password details (login details). You're responsible for maintaining the confidentiality of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, please contact us straight away to let us know. We can deactivate your account at any time.

There are a few ways to help make your password secure. Try to create a complex password that is difficult to guess, and include the use of numbers along with characters.